The May Wellness Centre has had the results and report from its first inspection by the CQC (Care Quality Commission) and the team are delighted to share very positive results.
Registering with the CQC means that a healthcare provider has to reach high standards in a number of areas.
The comprehensive inspection, which was unannounced, took place on 30th October 2018 and the results were published 29th November 2018.
The CQC assess the same five key points for all the services inspected, which provides a fair way for patients to compare providers.
The May Wellness Centre’s results were excellent throughout. The summary below is automatically updated by the CQC:
Are services safe?
The CQC found that The May Wellness Centre was providing safe care in accordance with the relevant regulations.
Are services effective?
The CQC found that The May Wellness Centre was providing effective care in accordance with the relevant regulations.
Are services caring?
The CQC found that The May Wellness Centre was providing caring services in accordance with the relevant regulations.
Are services responsive?
The CQC found that The May Wellness Centre was providing responsive care in accordance with the relevant regulations.
Are services well-led?
The CQC found that The May Wellness Centre was providing well led care in accordance with the relevant regulations.
Key Findings
On the basis of inspection together with review of patient feedback, the CQC report included mention of:
- Transparent approach to safety
- Patients said they were treated with compassion, dignity and respect
- Patients said they were involved in their care and decisions about their treatment
- Information (about services and how to complain) available and easy to understand
- Consultation rooms were well organised and equipped
- Good light and ventilation.
- Systems in place to check all equipment had been serviced regularly
- Staff skills and competence to support patients
- Staff up to date with current guidelines and led by a proactive provider
- Risks to patients were well managed
Contact The May Wellness Centre
If you'd like to speak to someone about treatment with one of our professionals, please get in touch:
- Tel 0117 924 4592
- Email info@maywellnesscentre.co.uk
- Address 4 Redland Court Road, Bristol, BS6 7EE